Care home group’s staff retention improves alongside adoption of mobile monitoring system

A care home group has seen an improvement in staff retention by 40% for carers and 33% for nurses since adopting the Mobile Care Monitoring system from Person Centred Software.

Hansdale Care Home Group adopted Mobile Care Monitoring to improve the efficiency and communication across eight UK homes. Nursing staff have managed to gain up to four hours a day to nurse, rather than do paperwork.

Rishi Sodha, care director of Handsale says: “We are delighted with our latest staff retention figures. The time saved compared to doing paper charts and records has meant staff can spend more time with residents – which is exactly why they got in the job in the first place.

“Our nurses are saving up to four hours a day and the care staff between 45 minutes to an hour. I hear many homes complain about lack of staff but if a nurse can save four hours, it’s like having another staff member for a third of a shift.”

Care home staff use the icon-based application on a handheld device throughout their shift.

Mobile Care Monitoring is currently used by over 30,000 carers and nurses who jointly record two million care notes every day.  The results include:

  • The recording of fluids consumed by residents leads to a 33% reduction in falls and UTIs.
  • Saves time by reducing paperwork – the mobile software enables each carer to save at least three days a month on administration, compared to paper systems.
  • 85% of care homes required one day of training to go live with Mobile Care Monitoring.
  • 94% of CQC inspected homes using Mobile Care Monitoring are rated Good or Outstanding.

Jonathan Papworth, co-founder and director of Person Centred Software said: “Health and social care have been notoriously slow to move away from paper-based documentation. Even care providers that adopted desktop computers, care staff would still write up everything using words at the end of their shift; words which were subject to interpretation, were inconsistent and unmeasurable. The use of desktop computers also delivered minimal time savings since staff had to walk back and forth to a device throughout the day to record care.

“It became apparent to us that whilst administration software helps care providers’ efficiency, it doesn’t actually help those delivering care. Social care really only exists because of these people, so we decided to focus on improving the lives of the care staff users. All this added together makes a unique solution to a very simple objective: to improve the life of everyone involved in social care.”




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