Hospitals in Ireland benefit from patient management system

A hospital in East Ireland has went live with an electronic patient management system to stop its emergency department being dependent on paper-based methods.

Clinical technology provider IMS Maxims installed its Maxims software in the St Michael’s Hospital emergency department (ED). Maxims offers work-flow processes that simplify and speed up core activities to help enhance outcomes for patients. The introduction of the software means that St Michael’s can work towards having a completely paperless emergency department to better inform clinical decisions.

The system has led to core clinical and administrative processed being moved from paper-based methods onto the Maxims software.

The installation has allowed emergency department teams to manage department capacity and treat patients more effectively through real-time oversight of patients’ journeys. The system gives staff access to live views of a patient’s condition using alerts and warnings including life-threatening risk factors. Patients are prioritised on their level of urgency, triage priority and length of stay.

Patients are given a single health care record which integrates into the hospital’s other clinical systems. Staff can access the digital records from anywhere in the hospital and avoid clinical risks associated with paper notes.

Olive Vines, emergency department nurse manager, St. Michael’s Hospital said: “Since the successful go-live, nursing and medical documentation have improved significantly, becoming clearer and more concise. Our workflow processes have become more efficient with the reduction of transcribing patient details into hand written referral and GP letters. Our need for storage of paper notes has also reduced and the introduction of an electronic version of the Manchester Triage system allows the ED to provide standardised patient priority allocation.

“Switching from a completely outdated, inadequate ED patient assessment and care documentation paper system to Maxims has been a dramatic change management project for the staff of St Michael’s ED. The transformation however, has been a success because of the true partnership approach between us and IMS Maxims – from the outset and throughout we worked as one team”.

The system is also set to benefit healthcare services across East Ireland as emergency department performance can be monitored at a local, regional and national level. St Michael’s Hospital can share information on its waiting times and co-ordinate with other hospitals on its capacity to identify the quickest and more effective place for patients to be treated.

St Michael’s Hospital is aiming to make the department completely paperless through the introduction of electronic order communication, assessments for specialist services and ePrescribing.

Shane Tickell, CEO, IMS Maxims said: “We are delighted to be able to support St Michael’s on such a significant project that will benefit patients across East Ireland. The ED’s move to become paperless and the integration with St Vincent’s University Hospital will greatly improve patient outcomes and capacity management, which is vitally important given the current pressures on services and specifically, waiting times.

“The St Michael’s go-live is our second Urgent Care deployment in Ireland in six months and builds on the success reported by our customer St Vincent’s University Hospital Emergency Department, which is part of the same hospital group. As an Anglo-Irish health technology company, it’s a real privilege to be such an integral part of the nation’s success in achieving its digital health ambitions.”

Reece Armstrong is a reporter for Digital Health Age. Coming from the North East of England, Reece has an MA in Media & Journalism and a BA in Popular & Contemporary Music from Newcastle University. Reach him on Twitter or email via:

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