Lancashire NHS Trust signs 5 year deal to move towards paperless vision

Lancashire Care NHS Foundation Trust (LCFT) has signed a five-year deal with software applications provider Civica to support its paperless vision.

The Trust will use Civica’s Cito software to drive its digital strategy and support its target of being paperless at the point of care by 2020.

Lancashire Care NHS Foundation Trust provides integrated care for around 1.5 million people across a range of front-line physical and mental health services.

The Trust believes that Cito can help it address its immediate and on-going needs. The software enables a real-time single view of patients by unifying and structuring clinical data and allows users access to critical information via any device or web browser. It features a single sign-on interface which can help boost corporate wide security and reduce the need for advanced training for clinical employees.

Civica has been working with LCFT since 2007, when the Trust began utilising Civica’s Electronic Document Management System, WinDIP. With this upgrade, Cito will provide the Trust with responsive real-time, single-view clinical access to critical patient information, potentially allowing for improved quality of service of care; heightened standards of clinical safety and enhanced employee productivity and resource management.

The instant access to patient records offered by the software enables the transfer of essential correspondence between the Trust and its healthcare partners. Through this, clinicians will be able to gather insights and information along the patient’s care pathway, ensuring informed decision making to improve patient outcomes.

Furthermore, digital integration could enhance operational efficiencies to provide benefits across the Trust. This includes more effective assessment outcomes, faster discharge processes and deliver real-time access to critical information at the point of care.

Damian Parkinson, director of Health Informatics at Lancashire Care NHS Foundation Trust, explained: “By upgrading to Civica’s Cito system, we’ll take advantage of multiple operational benefits in terms of efficiency, productivity and clinical safety. Patient care is always at the forefront of everything we do and implementation of the new solution will result in enhanced quality of patient experience and better ongoing outcomes for all our service users.

“Our partnership with Civica has, for more than a decade now, been pivotal to the Trust’s digital transformation, enabling us to innovate and exploit technology to transform care. It’s also helping to drive our overarching strategy and objective to achieve a paperless point of care as a mark of efficiency, truly integrated capability and quality of service.”

David Roots, executive director, Health & Care, Civica, commented: “We are delighted to extend our partnership with LCFT through its migration to our Cito system. Cito supports the Trust’s vision to drive digital transformation, optimise care and outcomes through information and data sharing and achieve paperless operations as standard. We look forward to continuing to work closely with the Trust in the coming years to evolve our offering in line with the organisation’s changing digital needs.”


Reece Armstrong is a reporter for Digital Health Age. Coming from the North East of England, Reece has an MA in Media & Journalism and a BA in Popular & Contemporary Music from Newcastle University. Reach him on Twitter or email via:

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