An NHS technology team that developed a system which successfully migrated two billion records has been given a national award.
NHS Digital’s Digital Delivery Centre was named as the Best Overall DevOps Project in the DevOps Industry Awards 2017. The team was given the award for replacing The Secondary Uses Service (SUS) with SUS+.
SUS+ processes information about care in NHS hospitals and is used to determine what the hospital needs to be paid for its services. The new system can be updated weekly rather than annually, processes data faster and operates at 20% of the cost of the old system.
The previous system was outsourced and expensive to run, whilst also being difficult to change. The team worked with small scale external suppliers to migrate 10 years’ worth of data to new, faster and more cost-effective and a more secure replacement. The new system now prices £30 billion of hospital activity per year and processes data equivalent to 10 billion photos.
Andrew Meyer, director of the Digital Delivery Centre at NHS Digital said: “SUS may have been slow and expensive, but it was also crucial to the smooth running of the NHS. In deciding to replace it with a new system, we always knew that failure wasn’t an option.
“The whole team were inspired to work together to create something that has a lasting value for the NHS and which can manage data in a way which is safer, faster and more reliable.
“We worked as one team, but the team wasn’t just made up of NHS Digital staff. Where we needed specialist expertise we worked with the best small businesses, who could offer us flexibility, commitment and world class skills. Once we got those people in, we didn’t treat them as outside support, but made them an integral part of our team.
“We initially brought SUS in-house in 2015, but it was a ‘lift and shift’ of the old system. This gave us the opportunity to ensure our team understood the old system fully before developing its replacement, SUS+.
“It’s no easy task bringing the management of such a huge system in-house, but the new service costs 80% less to run than its predecessor, and enables us to make changes and improvements weekly, rather than annually and, most importantly, can process data for NHS staff 24 hours earlier than before.
“The team worked incredibly hard and were totally committed to the project. This award is a credit and testament to their success.”