Online care network launches in Australia

An online marketplace has been launched in Australia to help support those living with disability.

The Care Support Network gives elderly people and those with disabilities a choice over their care including the support services they receive.

The Care Support Network has access to around 3,000 carers, giving users the option of picking the carer and service that best meets their needs.

Care Support Network co-founder and CEO Rob Evers, said: “The aged care and disability sectors in Australia are facing challenges like never before; an ageing population and increased demand for disability services is putting enormous pressure on already overworked service providers.

The best way to combat this is to take an entirely fresh approach and to shift to a shared economy paradigm. Care Support Network is making home care more accessible and affordable than ever before for the average Australian, giving them true choice and control. It also enables customers to access a lot of information and to create and enjoy the community connections they crave.”

The network will work alongside service providers to ensure the sector has a responsive supply of carers that can keep up with demand. Individual carers can be accessed at a much lower fee than agency staff; events and activities can be advertised on the Care Support Network website and access to additional services is available.

Evers continued: “We need to be able to sustain the growth needed in the supply of at-home carers, and address the changing needs of older Australians and those with disability.

“The best way to achieve this is through collaboration and innovation with service providers; we’re building a network that together will navigate the changes within the sector.”

Carers can choose to nominate their own price, as well the hours, where and who they wish to work for. Carers can be rated so customers know about the quality of service they will receive.

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