Remote patient monitoring player Inhealthcare has partnered with Lincolnshire Community Health Services NHS Trust on a programme to increase capacity at the provider’s operations centre.
The Trust delivers community-based services to support people in managing their own health at home and reducing the need for hospital visits.
The operations centre receives referrals from GPs, hospitals, social services, care professionals and patients themselves and makes sure they are directed to the most appropriate service for individual needs.
Inhealthcare is working with the Trust to develop an online system for handling referrals that can be accessed by both patients and professionals.
Bryn Sage, chief executive of Inhealthcare, said: “Lincolnshire Community Health Services NHS Trust cares for thousands of people every day, supporting people to manage their health at home and reducing the need for hospital visits.
“We are thrilled to be working with the trust on this transformation programme to increase capacity at its busy operations centre and help the NHS to deliver more care to people living in the community.”
The streamlined system aims to enable operations centre staff to focus on their primary roles of guiding patients to the correct community health services.
Inhealthcare is creating digital referral forms for 10 services including diabetes, tissue viability, heart failure, Macmillan support, Parkinson’s disease and transitional care.
The new system is due to go live early in the new year.
Tracy Pilcher, director of nursing, Allied Health Professions and Operations, said: “We are delighted to be working with Inhealthcare to create a new e-referral service for Lincolnshire.
“This new system will enhance the patient experience and improve the quality of service we provide.”