The largest supported self-care programme in Liverpool has helped over 1,800 people living with long-term conditions, including diabetes and heart failure

Philips’ telehealth study builds case for ‘at scale’ roll-out of supported self-care

The largest supported self-care programme in Liverpool has helped over 1,800 people living with long-term conditions (LTCs), including diabetes, heart failure and chronic obstructive pulmonary disease (COPD).

The report of the programme Evidence for Supported Self-Care at Scale – has been published by Royal Philips, working in partnership with NHS Liverpool Clinical Commissioning Group (CCG).

Philips said its report sought to improve patient independence and emotional well-being using innovative tele-monitoring equipment alongside the support of a clinical hub and structured programme of case management, monitoring, education and coaching for populations living with varying levels of LTCs.

The self-care study reported benefits among participants, with reductions in emergency admissions and secondary care costs ranging from 22% to 32% for patients with above average risk. Furthermore, patient reported outcomes suggested that 90% felt more in control of their condition, had gained confidence and/or felt better able to cope.

Simon Bowers, digital care and innovation clinical director, NHS Liverpool Clinical Commissioning Group (CCG), said: “The results from this self-care telehealth programme are really game-changing.

“This technology is helping people feel more confident about managing their condition at home, which in turn can lower the risk of them being admitted to hospital as an emergency.

“This is good for the NHS, but more importantly it’s good for the individual patients, who are being empowered to take control of their health and having the opportunity of a better quality of life as a result.”

Jeroen Tas, CEO, connected care and health informatics at Philips Healthcare, said: “The results from Liverpool are critical as we build upon the already significant evidence base that supports the role of assistive remote monitoring technology and service design in improving patient outcomes and reducing costs among those living with chronic and long-term conditions.

“At Philips, we’re committed to working in partnerships such as that with Liverpool CCG, to help realise system efficiencies that ultimately make the patient journey easier.

“Seeing the potential for achieving this at-scale is not just important for Liverpool, but potentially vital for securing the future health of the NHS and for providing patients with tailored and continuous health support.”



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