Report highlights concerns over device management in healthcare organisations

Recent research shows that over a quarter of health IT decision makers are concerned about their organisation’s current mobile device management (MDM).

A report conducted by market research provider Vanson Bourne and commissioned by the leader in Apple management, Jamf, shows that security is the number one concern for staff when managing mobile devices.

The report, ‘A Pulse on Mobility in Healthcare’, took interviews from 550 global IT decision makers within healthcare organisations. 40% of respondents said that the primary reason to implement a mobile device strategy was to allow staff access to confidential medical patient records while on the move. However, the report highlights the concerns surrounding mobile devices without a proper mobile device management strategy.

Dave Alampi, vice president, product management and marketing, Jamf, said: “Adoption of mobile devices like iPads by healthcare organisations is revolutionising how providers offer care and enhance patient experience. However, this research highlights the challenges surrounding the often fast paced implementation of mobile solutions – without the prioritisation of a more robust mobile device management strategy.”

83% of respondents’ organisations currently provide mobile devices to caregiving staff including doctors and nurses. The top concerns amongst the report included security (83%), data privacy (77%) and inappropriate employee use (49%) when managing staff mobile devices.

Interestingly, in German organisations 29% of respondents felt that security absorbed the majority of the allocated IT budget. Otherwise, 25% respondents stated that global healthcare organisations are most likely to spend their IT budget on IT support.

The report also emphasised the challenges of keeping data private and secure, a prominent concern within the NHS which is looking to go paperless by 2020. The majority of healthcare organisations said they are likely to be compliant with patient data regulations, however respondents are concerned about updating their systems fast enough to remain compliant. In particular, in the UK, half of respondents did not feel confident in their organisations’ ability to adapt to the changing regulatory landscape.

Most of the respondents believe that the main benefits of implementing a MDM solution are time saving and enhanced productivity. Positive impacts such as easier access to patient data (63%), faster patient turnaround (51%) and better security of medical records (48%) can be felt by the organisations.

Worryingly however more than a quarter of those who have an existing strategy in place are not very confident in their current solution.

Amongst the countries which participated in the survey, Germany was the most confident in providing a strong MDM solution and France had the lowest confidence in their current MDM solution.

Alampi commented on the potential of MDM solutions, saying: “With the right MDM solution in place, IT departments can look to provide staff with enough access to perform their roles and have the ability to make large or small scale deployments at the touch of a button. Additionally, IT staff could also use MDM to provide the roll-out of regulatory updates more strategically without eating into their IT budget. This way they can enjoy a multitude of benefits without risking a potential data breach resulting in a heavy fine or reputational damage.”



Reece Armstrong is a reporter for Digital Health Age. Coming from the North East of England, Reece has an MA in Media & Journalism and a BA in Popular & Contemporary Music from Newcastle University. Reach him on Twitter or email via:

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