VitalityHealth teams up with Doctify

Insurer VitalityHealth has announced a partnership with Doctify, an online review and booking platform for medical consultants.

Vitality has used the platform to develop ‘Vitality Specialist Finder powered by Doctify’, a website that will allow members to search for doctors by speciality, rating and location. Patients will also be able to book appointments on the site 24 hours a day as well as publicly rate and review the doctors.

Dr Ali Hasan, clinical operations director, VitalityHealth, said: “We’re delighted to be the first health insurer to partner with Doctify. Doctify are great partners for us. Founded by two doctors, they impressed us by how close their vision in this space was to ours – technology to empower patients to help them find the right care for them, first time, quickly, and reassuringly.

“We know that finding the right consultant can sometimes be very confusing for members. And our range of options – our clinician and healthcare panels, our specialist finder, and our award-winning healthcare associates – help make the journey much easier for our members. Our new Vitality Specialist Finder will provide faster, better access to care for patients as well as create more transparency. Our aim is to use this platform to enhance the relationship between patients and health specialists and to make it easier for our members to receive the best quality treatment and care.”

The new service is currently being rolled out to members via VitalityHealth’s Musculoskeletal (MSK) team and will fully launch with direct member access to clinicians later this year.

Key aspects of the service include:

  • A tool to combine direct appointment booking requests, consultant reviews and feedback, and consultant information
  • Instant member access to a list of consultants who are recognised by VitalityHealth
  • Promotion of patient choice across members’ hospital lists and across the UK

Mr Suman Saha, medical director & co-founder, Doctify, said: “We are proud to have partnered with VitalityHealth. The launch of ‘Vitality Specialist Finder powered by Doctify’ will, for the first time, give members access to key information when selecting the right specialist for themselves. In what can be an anxious time, this will provide their members with the very best healthcare experience. We believe that this is just the first step of a partnership to empower patients and create a seamless patient journey.

“We are excited to be working with an insurance partner who, like us, has the patient at the heart of everything they do.”



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