WiFi Spark announces digital services partnership with Samsung

Wi-Fi and technology solutions provider WiFi Spark has announced a new partnership with with Samsung.

Samsung will provide tablets and smart TVs to support WiFi Spark’s media platform which give staff access to patient records at the hospital bedside. The facility also provides patients with the facility to order meals, as well as entertainment facilities.

Matt O’Donovan, CEO at WiFi Spark, said: “Samsung shares our passion for using technology to make a real difference to the experience patients have in hospital. In hospital is arguably when want entertainment the most, but it is costly and supported by slow and out-dated technology. Partnering with Samsung allows us to bring the Patient Experience into the 21st century, offering patients modern technology and empowering them with free access to entertainment services.”

The Samsung tablets and smart TVs made available to hospitals will be fitted with Samsung’s lockdown software, Knox. If a Samsung device is taken off hospital premises, it will shut down and become unusable. The device will display a message with the hospital address and if the device is not returned within a certain time frame, a maximum volume alarm will sound. An email notifying the hospital that a device has been taken will also be sent shortly after the device has left the premises.

Suzanne Homeward, enterprise sales director at Samsung, said: “The Patient Experience is in need of a digital makeover, and it’s time to provide patients with technology they are familiar with, that can help optimise their recovery time and make their stay more enjoyable and comfortable. Our partnership with WiFi SPARK gives us the opportunity to expand our B2B offerings into the healthcare sector, and we are excited to be working alongside a company that is making a tangible difference to the patient hospital experience.”


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